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ORDERS & SHIPPING

Shipping within Hong Kong

  • Free shipping purchases at or over HK$150.
  • For purchase under HK$150, a shipping fee of HK$15 will be charged.

 

**Orders will either ship by SF express or HK post, depends on address.

** SF Box, SF Pick up points, commercial address and residential address has the same shipping fee **

**Any additional district fee charged by S.F. Express will be borne by customers.  ​

Shipping to Macau

SF EXPRESS

  • Free shipping via S.F Express for purchases at or over HK$300.
  • For purchase under HK$300, a shipping fee of HK$30 will be charged.

** SF Box, SF Pick up points, commercial address and residential address has the same shipping fee **

**Any additional district fee charged by S.F. Express will be borne by customers.  ​

Shipping to Taiwan

SF EXPRESS

Free shipping via S.F Express for purchases at or over HK$500.

For purchase under HK$500, a shipping fee of HK$50 will be charged.

** SF Box, SF Pick up points, commercial address and residential address has the same shipping fee **

**Any additional district fee charged by S.F. Express will be borne by customers. 

 

Shipping to Mainland China

  • For purchase under HK$600, a shipping fee of HK$60 will be charged for shipping via S.F. Express. Any additional district fee charged by S.F. Express will be borne by customers.
  • Free shipping for purchases at or over HK$600.
  • Import tax fee will be borne by customers.  

International Shipping 

  • ​For purchase under HK$800, a shipping fee of HK$80 will be charged.
  • Free shipping for purchases at or over HK$800.
  • Please contact shopping@marco-visconti.com if you wish to use courier service.
  • Import tax fee will be borne by customers.  

When will I receive my purchase?

  • We ship out most packages within 1 to 3 business days from the date of payment except orders using a pre-order discount.
  • Orders using pre-order discounts will be shipped no later than the agreed production end date.
  • Express shipping will take approximately 1-3 days for delivery, Hong Kong Post may take up to 7 days. For international order, please allow 7-14 days for delivery.  

What happens if I need to change my delivery address?

  • ​Please email us at shopping@marco-visconti.com immediately and we will try our best to get it updated. However, in the event that your package has been shipped, a surcharge might be needed for the re-routing.
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